Ombudsman’s Office

I. Membership

Arete Ethic Invest AG is affiliated with OFS Ombud Finanzen Schweiz. The OFS is an ombudsman’s office recognised by the Federal Department of Finance within the meaning of the FIDLEG. Arete Ethic Invest AG thus fulfils the requirements of Art. 77 FIDLEG and Art. 16 FINIG.

II. OFS Ombud Finanzen Schweiz
OFS is a Swiss foundation that offers mediation and dispute resolution services to affiliated financial institutions, financial service providers, financial advisors and their clients. These services can be used by clients or by financial service providers. The OFS Foundation is a non-profit, tax-exempt legal entity and is subject to federal supervision.
OFS was recognised by the Federal Department of Finance as an official ombudsman institution within the meaning of the FIDLEG on 24 June 2020.

III. OFS ServicesThe
OFS Foundation offers dispute resolution services to clients of financial service providers, as well as to financial service providers and financial institutions, in accordance with the Federal Act on Financial Services (FIDLEG). In accordance with the law, clients of financial service providers have access to a fast and efficient dispute resolution procedure.

IV. Contact details

OFS Ombud Finance Switzerland
10 rue du Conseil-Général
CH-1205 Genf
Tel. +41 22 808 04 51

contact@ombudfinance.ch

www.ombudfinance.ch